The problem
You are the BDC and the sales team.
At most independent stores the same few people sell cars and appraise trades and answer leads. A lead that lands on a busy Saturday waits. A lead that waits buys somewhere else.
More than half of all leads arrive after the showroom closes. Nobody is paid to answer them.
Who answers when we are busy or closed?
Every lead answered in seconds.
A lead that lands at 9 PM or in the middle of a Saturday rush gets an answer right away. It replies by text or by email, on whichever one the buyer used.
Answers come from your own inventory at the price you listed. Nobody on your team has to stop what they are doing.
2019 Accord Sport
RCRobin ClarkeSat 1:12 PM
Hi, how many km are on the black Accord Sport? Is it still under warranty?
LMLakeshore MotorsSat 1:12 PM
Hi Robin,
The 2019 Accord Sport has 58,000 km and is listed at $22,490. The listing does not say whether any warranty is left, so I have asked our team to check and will email you back today.
Would you like to see it this week?
Does it know my used cars?
It knows every car on your lot.
Sales Assist AI reads the inventory on your website and keeps it in sync through the day. It decodes the VIN to fill in the trim a listing leaves out.
When a detail is missing it asks you instead of guessing. The inventory screen also shows which cars have no photos or no price, so you can fix them before a buyer asks.
2019 Honda Accord Sport
Stock L2231 · Listed at $22,490
- Trim
- Sport 1.5T from the VIN
- Photos
- 24 on the listing
- Price
- Listed
- History
- CarFax linked
What about trades?
Trades come in ready to appraise.
Most of your buyers have a trade. It asks what they drive now and how many kilometres it has. The answers land on the customer's card.
It never gives a trade number by text. It books the visit so you can appraise the car in person.
Jordan Reyes
Booked for Monday at 10
- Wants
- 2020 Hyundai Tucson Preferred
- Trade
- 2014 Honda Civic LX with 160,000 km
- Accidents
- None reported
- Visit
- Test drive with the Civic looked at
Can a small team run it?
Built for a small team.
When a buyer is ready or asks for a person, your phone gets a text. One tap and the lead is yours.
We do the setup. We assign your texting number and connect your lead sources and your inventory. You are live in days.
Jordan Reyes booked a test drive
Alert from Sales Assist AI
- Wants
- 2020 Hyundai Tucson Preferred
- Trade
- 2014 Honda Civic LX
- Visit
- Monday at 10 with the trade
- Next
- Tap to claim the lead
Questions
What GMs ask us
We only have a few salespeople. Is this worth it?
Small teams feel it most. Every lead gets worked even when everyone is on the lot with a customer.
Do I need a CRM?
No. The dealer app holds every conversation and every customer. If you already use one, every lead can be copied into it.
Will it discount my used cars?
No. It quotes the price you listed and nothing else. It never offers a discount or quotes payments by text.
What about cars sold as is?
It reads how each car is listed. It never calls a car certified unless your listing says so.
Will it work with my website?
We look at your website during the demo. At setup we connect the inventory on it and keep it in sync.
Is there a contract?
No. One monthly price per store with setup included.
Lakeshore Motors is a demo store. Names, cars and numbers are made up.