It reads the signals
It knows who is warming up.
Email opens
It knows when a buyer opened an email, and treats a reader differently from someone who never opened one.
Link taps
A tap on a listing or photos link warms the lead and brings the next message forward. The buyer is never told they were watched.
Your team's notes
A note from a rep, like "wife wants to see it first", shapes what it says next and moves the lead between Hot, Warm and Cool.
How the visit went
After a visit, your team marks it Sold, Came in or No-show, and the follow-up changes with the answer. A sale gets your review link, if you set one.
Buyers who come back
When a quiet lead writes again weeks later, it treats them as a fresh inquiry and picks up where the conversation left off.
It knows the cars
It sells from your actual lot.
Your website is the feed
It reads your inventory from your own website and keeps it in sync. There is no feed to set up.
Photos and the CarFax
It sends photos of the actual car and the CarFax link when the listing has them. When a listing has no photos, it can ask your team to take some.
The right trim
It reads the VIN and the spec sheet, so it answers equipment questions about the exact car. When the data does not say, it asks your team instead of guessing.
Open recalls
It checks the public recall list for a model and year, and sends the buyer to your service team to confirm by VIN.
News from the lot
A price drop, a matching car arriving, or the car they wanted selling: the right buyer hears it the same day.
It respects the buyer
It writes the way a good salesperson would.
Requests in plain words
"Text me after work", "email only", "give me a few weeks" and "wrong number" all work, not only STOP.
Daytime only
Follow-ups go out between 9 a.m. and 8 p.m. in the buyer's own time zone. A buyer who writes at night still gets an answer right away.
A daily limit
It never stacks messages. Follow-ups are capped per day, on the buyer's own calendar.
It says it is an AI
The first message says so, and if a buyer asks, it answers plainly and offers a person.
How it decides what to say
- 1
When a buyer replies, it waits about half a minute in case they are still typing.
- 2
It reads the whole conversation and checks your live inventory.
- 3
It writes the message itself, for this buyer.
- 4
Code checks the message against the store's rules before it is sent.